One record
The custody record travels with the shipment. Every handoff is counted, timed and signed. The operator for each leg is named on it.
Service
Air and ground, run as one shipment.
You already know how a dose moves: shipper to forwarder, forwarder to air operator, air operator to courier, courier to whoever is at the dock. Every handoff is a new company, a new set of shipping papers and a new phone number, and accountability for the dose gets thinner at each one. Centragen runs the whole lane as one chain of custody, so the ground handler, the air operator and the final-mile courier work from the same record, the same receiving window and the same accountable contact.
What one accountable party gives you
One window
Every lane is built around your receiving window, not a vehicle's schedule.
One conversation
Shipment questions, requirement changes, exceptions and service concerns stay in one thread with one accountable contact.
The custody record
One record, from dock to hot lab.
The custody record travels with the shipment. Every handoff is counted, timed and signed. The operator for each leg is named on it, and the record ends with a signature at your hot lab.
Custody recordIllustration · fictional data
- Lane
- Radiopharmacy dock to hospital hot lab
- Receiving window
- 06:30 to 07:15, local time
- Package
- Radioactive Yellow-II, transport index 0.6
- GroundRadiopharmacy dock to airportOperator: Example Ground Co.Handoff signed 04:10
- AirAirport to airportOperator: Example Air Cargo (Part 135)Handoff signed 05:35
- Final mileAirport to hospital hot labOperator: Example CourierSigned at the hot lab 06:48
In writing, on every lane
What you can hold us to
- One accountable contact for the whole lane
- The operator named on the record for every leg
- Every handoff counted, timed and signed
- Transport index and limits confirmed at booking, in writing
- Every handler's Class 7 training current
- Every exception owned, with one call to make
- Delivery built around your receiving window
- A signature at the hot lab, not the loading dock
- All eight questions answered in writing before you sign
Your next shipment